Over the last many years quite some of my Ethernet cables got defunct because of that broken "thingie", which should in theory make the plug stay in the jack. If you don't replace the plug yourself (which looks quite difficult to me), you can just through the entire cable away. No shop offers a service to fix that. Why should they? They earn more money selling you new cables. Does anyone know of such a service anyhow?
And if you tell me the proper name for that "thingie", I will happily use it from now on.
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